Privacy Policy

Last updated: April 19, 2026

ExamCrack AI ("we", "us", "our") respects your privacy. This policy explains what data we collect and how we use it.

1. Information We Collect

• Account info: Phone number, name, email address (when you create an account)
• Exam preferences: Selected exams, preferred language, difficulty level
• Practice data: Questions answered, scores, progress, time spent
• Payment info: Processed by Razorpay (we don't store card details)
• Device info: Device model, OS version, app version, crash reports

2. How We Use Your Data

• Provide personalized question recommendations via AI
• Track your progress and identify weak topics
• Send exam updates, tips, and notifications (you can opt out)
• Process subscription payments
• Improve our AI models and service quality
• Respond to your support requests

3. Third-Party Services We Use

• Google Gemini API: For generating AI questions and doubt solving
• Razorpay: For processing subscription payments
• Firebase (Google): For analytics, crash reporting, and notifications
• Hostinger: For website hosting and database

4. Data Security

We protect your data with:

• HTTPS encryption for all data transmission
• Encrypted password storage (bcrypt hashing)
• Regular security audits and updates
• Limited employee access on need-to-know basis

5. Your Rights

Under India's Digital Personal Data Protection Act (DPDP) 2023, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• File a complaint with Data Protection Board of India

6. Children's Privacy

ExamCrack AI is designed for users 13+ years old. Users under 18 should have parental consent. We do not knowingly collect data from children under 13.

7. Data Retention

We retain your data as long as your account is active. On deletion request, we remove your data within 30 days (except legally required records like tax invoices).

8. Changes to This Policy

We may update this policy occasionally. Major changes will be notified via email or in-app notification 30 days before taking effect.

9. Contact Us

For any privacy concerns or requests:

• Email: support@examcrackai.com
• Website: examcrackai.com

10. Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes will be resolved in the courts of Jaipur, Rajasthan.